We Build Digital Excellence

We accept secure payments through the following method:

• PayPal Secure Checkout: All payments are processed instantly through PayPal's secure checkout system
• Instant Confirmation: Payment confirmation is immediate and automatic
• Verified Business Account: All transactions processed through our verified business PayPal account
• No Data Storage: We do not store any payment information
• Buyer Protection: Transactions protected via PayPal's buyer protection policies
• Service processing begins automatically after successful payment

Service cancellation policy:

• Before Delivery: Full cancellation and refund available
• After Delivery: No cancellation or refund possible as digital code/script has been delivered to your email
• During Processing: Cancellation possible only if digital item has not been delivered yet
• All cancellation requests must be submitted via email immediately
• Once you receive the digital code or script via email, the transaction is final and non-refundable
• Delivered digital items are considered consumed and cannot be returned

Service activation and delivery time:

• Starter Access: Service activated automatically within hours after successful payment
• Basic Package: 1-3 days for service setup and delivery
• Standard Package: 3-7 days for complete service activation
• Premium Package: 7-14 days for full service implementation
• Instant Processing: All timelines begin automatically after successful payment
• Order Status: Order status is updated instantly and you receive email confirmation
• We provide regular progress updates via email

We are committed to delivering quality services with the following support:

• Quality Commitment: All code follows industry best practices and standards
• Bug-Fix Support: 30 days of free bug fixes after delivery (best-effort basis)
• Confidentiality Commitment: Your data and source code remain 100% confidential
• Revision Support: Up to 3 revisions included in every service package
• Technical Support: 30 days of free technical assistance post-delivery
• We never share or reuse your proprietary code

We're here to support you even after project completion:

• Free Support: 30 days of email support included
• Contact Email: support@devcraftlab.net
• Documentation: Complete setup and usage documentation provided
• Training: Optional video walkthrough available for complex projects
• Maintenance: Monthly maintenance packages available at competitive rates
• Extended Support: Paid support plans available after free period ends
• Average response time: 6-12 hours during business days

Absolutely! Your security is our top priority:

• PayPal Business Account: All transactions processed through verified business PayPal account
• Instant Processing: Secure checkout system with complete transaction tracking
• Secure Payment Processing: All payments are processed securely through PayPal's checkout system
• No Direct Processing: We do not process, store, or handle payment card or banking information
• Dispute Resolution: All transactions subject to PayPal's dispute resolution system
• Your financial data is handled exclusively by PayPal's secure system

Our delivery process is clear and trackable:

• Step 1 - Secure Checkout: Complete payment through PayPal's secure checkout
• Step 2 - Instant Confirmation: PayPal confirms payment automatically (instant)
• Step 3 - Automatic Processing: Your order is processed automatically based on your requirements
• Step 4 - Email Delivery: Digital item sent to your registered email address
• Step 5 - Delivery Timestamp: Email delivery time is logged as proof of fulfillment
• Step 6 - Log Retained: Delivery logs kept for compliance and dispute resolution
• Service Activation: Service is activated automatically after successful payment
• Delivery Timeline: Delivery occurs within seconds to minutes for instant services
• All deliveries are traceable through email delivery logs

All PayPal transactions use a standardized description for clarity:

• Transaction Description: "Digital code delivery – software access service."
• Delivery Method: "Delivered electronically after payment confirmation."
• Refund Status: "Non-refundable after digital delivery, except where required by PayPal policies or applicable law."
• This description is consistent across all transactions
• Ensures compliance with PayPal policies
• Clear explanation of digital service nature

Last Updated: December 2024

DevCraft Lab is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information.

1. Information We Collect:

• Contact Information: Name, email address, phone number (if provided)
• Service Information: Project requirements, service package selection, timeline preferences
• Payment Information: Processed exclusively through PayPal - we do not store payment card details
• Communication Records: Email correspondence and support tickets
• Technical Data: IP address, browser type, access times for security purposes only

2. How We Use Your Information:

• To process your service requests and payment transactions
• To deliver digital services and provide customer support
• To communicate important updates about your service
• To improve our platform and service quality
• To comply with legal obligations and prevent fraud

3. Payment Processing:

• All payments are processed through PayPal Business Account
• We never store your credit card or banking information
• PayPal's privacy policy applies to all payment transactions
• Transaction records are maintained for accounting and legal compliance

4. Data Security:

• All payments are processed securely through PayPal's checkout system
• We do not process, store, or handle payment card or banking information
• Secure servers with regular security updates
• Limited access to personal information (authorized personnel only)
• Regular security audits and monitoring

5. Information Sharing:

• We DO NOT sell or rent your personal information
• PayPal receives payment-related information for transaction processing
• Legal authorities may receive information if required by law
• Service providers bound by confidentiality agreements

6. Your Rights:

• Access your personal data we hold
• Request corrections to inaccurate information
• Request deletion of your data (subject to legal retention requirements)
• Opt-out of marketing communications
• Contact us at any time regarding privacy concerns

7. Data Retention:

• Service records retained for 3 years for legal compliance
• Payment records retained as required by tax laws
• Marketing data deleted upon request

8. Cookies:

• Essential cookies for site functionality
• No third-party tracking cookies
• You can disable cookies in your browser settings

9. Contact for Privacy Matters:

• Email: support@devcraftlab.net
• Response time: 24-48 hours
• All privacy inquiries handled confidentially

Last Updated: December 2024

By using DevCraft Lab services, you agree to these Terms of Service. Please read carefully.

1. Service Description:

• DevCraft Lab provides digital programming and development services
• Our services include the delivery of digital codes, scripts, or access credentials
• All digital items are delivered electronically via email to the address provided by the customer
• Each delivered code or script is uniquely assigned at the time of delivery
• Custom Generation: Codes are custom-generated or assigned per customer request - not resale or stock keys
• Service packages include: Starter Access, Basic, Standard, and Premium
• Custom requirements are evaluated on a case-by-case basis

2. Payment Terms:

• Checkout System: All payments are processed instantly through PayPal's secure checkout
• Payment Required: Services are activated only after successful payment confirmation
• No Recurring Billing: Each service requires a separate one-time payment
• No Auto-Renewal: Services do not automatically renew - all purchases are one-time transactions
• Currency: All prices in USD
• Instant Processing: Payment confirmation is immediate through PayPal

3. Service Activation:

• Service activation is defined as the successful delivery of a digital code, script, or access credential to the customer's registered email address
• Email delivery logs are used as proof of service fulfillment
• Processing begins within a short timeframe upon payment confirmation
• You will receive confirmation email within 24 hours
• Service delivery timeline depends on selected package
• Delays communicated promptly with revised timeline

4. Refund Policy:

• Before Delivery: Full refund available if digital code, script, or access credential has not been delivered yet
• After Delivery: Once a digital code, script, or access credential has been delivered via email, the service is considered fulfilled and no refunds are possible, except where required by PayPal policies or applicable law
• Non-Delivery: Full refund if we fail to deliver service within agreed timeline
• Email Delivery Proof: Email delivery logs serve as proof of service fulfillment
• Request Window: 48 hours from payment for refund requests (only if not delivered)
• Processing Time: Refunds processed within 5-10 business days via PayPal
• PayPal Compliance: We comply with all applicable PayPal refund policies and legal requirements

5. Cancellation Policy:

• Before Activation: Free cancellation with full refund
• After Activation: No cancellation allowed - service is final
• Email Required: All cancellations must be requested via email

6. User Obligations:

• Provide accurate contact information
• Respond to communication requests within 48 hours
• Provide clear project requirements and specifications
• Use services for lawful purposes only
• Not resell or redistribute our services without permission

7. Non-Transferable Digital Codes:

• All delivered digital codes and scripts are non-transferable and intended for single-user use only
• Codes are custom-generated or assigned per customer request - not resale or stock keys
• Once delivered, the digital item is considered consumed and cannot be refunded or replaced
• Digital codes are uniquely assigned to the purchaser's email address
• Sharing, reselling, or distributing delivered codes is strictly prohibited

8. Intellectual Property:

• Delivered Work: You own the final delivered code/service
• During Development: We retain ownership until full payment
• Templates/Frameworks: Licensed components retain original licenses
• Confidentiality: We do not share or reuse your proprietary code

9. Service Commitments:

• 30 days bug-fix support (best-effort free fixes for defects)
• Up to 3 revisions included per service package
• 30 days technical assistance included
• Code developed following industry best practices

10. Transaction Description (Standard Format):

• All PayPal transactions use the following standardized description:
• "Digital code delivery – software access service."
• "Delivered electronically after payment confirmation."
• "Non-refundable after digital delivery, except where required by PayPal policies or applicable law."
• This description is consistent across all transactions for clarity and compliance

11. Limitation of Liability:

• Services provided "as is" without warranty beyond stated commitments
• Not liable for indirect, consequential, or business losses
• Maximum liability limited to amount paid for service
• User responsible for testing before production deployment

12. Dispute Resolution:

• Contact us first for any issues or concerns
• Good faith effort to resolve disputes amicably
• All transactions subject to PayPal's dispute resolution system
• Disputes handled according to PayPal terms and applicable policies

13. Service Modifications:

• We reserve the right to modify service offerings
• Active services not affected by policy changes
• Major changes communicated via email

14. Prohibited Use:

• Illegal activities or malicious software
• Violation of third-party intellectual property
• Spam, phishing, or fraudulent schemes
• Reverse engineering our proprietary systems

15. Termination:

• We may refuse service for Terms violations
• Fraudulent activity results in immediate termination
• No refund for services terminated due to Terms violation

16. Contact:

• Email: support@devcraftlab.net
• For questions about these Terms, use the contact form or email
• Response within 24-48 hours during business days

17. Agreement:

• Submitting a service request constitutes acceptance of these Terms
• Completing payment through PayPal confirms your agreement to all Terms
• These Terms governed by standard digital service practices

By proceeding to checkout, you acknowledge reading and agreeing to these Terms of Service.